PTA probes internet slowness amidst disruptions in social media services

ISLAMABAD, Dec 18,2023: The Pakistan Telecommunication Authority (PTA) has initiated an investigation into widespread complaints of internet slowness reported in various areas of the country. The announcement was made by the PTA, addressing concerns raised by users regarding the performance of internet services.

In an official statement, the PTA emphasized that the overall situation of internet access across the nation is considered normal. However, the regulatory body acknowledges the grievances of citizens who have experienced sluggish internet speeds and is actively looking into the matter.

The investigation comes in the wake of a disruption in the services of major online platforms, including Facebook, YouTube, Instagram, and X, which affected users across Pakistan for several hours. The PTA is working to determine whether the reported internet slowness is linked to these service interruptions and aims to address any issues that may have contributed to the inconvenience faced by users.

As the investigation unfolds, the PTA assures the public that it is committed to maintaining the quality and reliability of internet services in the country. Further updates on the investigation and steps taken to address the reported internet slowness will be communicated to the public in due course. Users are encouraged to reach out to the PTA with specific details of their experiences to aid in the thorough investigation of this matter.